§ 01 · Workecommerce.dev
The surface, and the depth.
Day to day, we run a helpdesk for ecommerce — fixing what breaks on stores doing real revenue. Over eighteen years, fixing things led to building things, and building things led to depth. This is both halves.
§ 02
What We Fix · preview
What comes through the ticket queue.
Six categories of recurring helpdesk work. A ticket almost always lands in one of them.
01↗
Checkout failures
Payments timing out, gateways misfiring, carts silently emptying.
02↗
Site performance
Core Web Vitals failing, TTFB stuck, category pages losing customers on load.
03↗
Tracking & attribution
Pixels firing twice, dataLayer gaps, numbers that don’t reconcile.
04↗
Plugin & theme conflicts
An update broke something. Two plugins are fighting. Nothing is reproducible.
05↗
Server & hosting
Intermittent 500s, database ceilings, cron stampedes, CDN misses.
06↗
Security & compliance
Defacements, exploited plugins, WAF blocking real traffic, GDPR review gaps.
§ 03
Solved · preview
What we've shipped over eighteen years.
A curated slice. The full grid lives on /work/solved, filterable by what you came looking for.